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The Step (Almost) Every Nonprofit Forgets

Most nonprofits are mission-driven – but what about the people driving the mission?
Before you focus on board development or programs, you must ask:

A toxic culture – whether due to unclear expectations, poor communication, or leadership misalignment – silently erodes an organization’s ability to retain talent, secure funding, and fulfill its mission.

At Nontoxic Nonprofits, we specialize in helping organizations diagnose and fix the cultural and communication breakdowns that keep them from reaching their full potential.

How We Help

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We Identify the Root Causes of Culture Breakdown

Nonprofits often misdiagnose their real challenges. We start with a 2–4 week observation period to uncover communication gaps, leadership struggles, and culture weaknesses.

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We Develop Custom Strategies for Internal Communication & Leadership Alignment

Through coaching, workshops, and structured interventions, we help nonprofit teams create a culture of clarity, trust, and accountability.

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We Give You the Tools to Sustain a Thriving Workplace Culture

By implementing clear communication norms, leadership best practices, and actionable strategies, we help you transform the way your nonprofit operates – so you can retain great staff and better serve your mission.

What We Believe

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Culture is Key

We believe that culture, in large part, is shaped by communication, whether it’s a board president’s address or a receptionist’s email. The way organizations and their employees craft and receive these messages reveals virtually everything you need to know.

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Perceptions Rule

We believe that perception isn’t just your opinion. It’s your reality. When perceptions misalign, communication suffers – until employees leave, programs falter, and funding slows to a trickle. In other words, until the organization itself has become ineffective at best, and toxic at worst.

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Success is Tied to Communication

We believe that no matter the mission or size of the donor base, no organization can thrive without staff and volunteers that feel heard, respected, and valued. Without intentionally clear communication, they begin to fail.

We also believe that no organization is beyond redemption.

By sincerely committing to the principles we teach, your nonprofit will eventually reap the invaluable benefits of happy staff, effective leadership, and dramatically improved culture and morale.

Services We Provide

Culture & Communication Assessment

Is internal communication fueling collaboration – or confusion? We assess how leadership and staff interact, pinpoint where breakdowns occur, and create a custom action plan to improve workplace culture.

Leadership Alignment & Training

Strong leadership isn’t just about strategy – it’s about how leaders communicate, engage, and build trust. We help leadership teams unify their vision and set the tone for a thriving workplace. 

Team & Department Communication Strategy

Confusion and misalignment between teams can stall progress and create friction. We establish clear communication norms, meeting structures, and feedback loops to streamline nonprofit operations.

Workplace Culture Reset & Conflict Resolution

If staff morale is low and tensions are high, a structured culture reset can rebuild trust, accountability, and a mission-first mindset. Through facilitated team discussions and leadership coaching, we help teams move forward.

Ready to Build a Healthier, More Effective Nonprofit?

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Take our FREE nonprofit culture assessment and find out where your team stands.

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Schedule a consultation to discuss your nonprofit's culture challenges.

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Have questions?

“Working with Kate is like a dream come true. She truly listens to everything you say, and takes it all into consideration when making an action plan for your organization. She answers all questions and offers suggestions based on your needs, while bringing her professional insights to keep your organization’s mission at the forefront. Couldn’t recommend her highly enough!”

Beth Meeks

Midland Cat Wranglers, Midland, TX

“Working with Kate was in all ways a pleasure. She is incredibly insightful, a gifted communicator, and an endless source of innovation. Any nonprofit, no matter the mission, would benefit enormously from her compassion, intelligence, and drive.”

Rachael Kelly Smith

Founder & Executive Director, Hop Along Home

“Kate is an out-of-the-box and bold thinker. We have collaborated on projects for a client and now for my consulting business, and I am delighted with her creativity and team spirit!”

Surabhi Dangi-Garimella

Founder, SDGAdvoHealth

“Kate is a thorough professional who becomes passionate about the non profits she works with & adds tremendous value.”

Sanjay Bery

Board President, Colon Cancer Foundation
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of employees believe communication is crucial
 
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of employees say company culture is a critical job satisfaction factor
 
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increase shown in employee productivity by eliminating toxicity
 

Our Blogs

Why Creating a Culture of Diversity and Inclusion is Crucial for the Success of a Non-Profit?
In this blog, we will explore how cultural transformation using diversity and inclusion can lead to better teams, productive outcomes, and successful fundraising campaigns.…
How to Create a Non-Toxic Workplace Culture in Your Nonprofit
In this blog, we will discuss strategies to promote cultural practices that improve organizational outcomes by promoting employee engagement and ultimately, create a non-toxic…
Micromanagement in the Workplace: Here’s how it’s Affecting Non-profit Employees
In this blog, we will explore the ways in which micromanagement is fueling employee mental health issues and why it needs to be addressed.…

Complete the assessment to receive a complimentary report on your nonprofit's cultural health.